Cookie Policy

1. What are Cookies?

Cookies are small text files that are stored on your device (computer, tablet, or mobile phone) when you visit a website. They are widely used to make websites function more efficiently, as well as to provide information to site owners.

Cookies can be "persistent" or "session" cookies. Persistent cookies remain on your device when you go offline, while session cookies are deleted as soon as you close your browser.

2. Cookies We Use

Strictly Necessary Cookies: These are essential for the operation of our platform. They include cookies that allow you to navigate the site and use its features. Without these cookies, the services you have requested cannot be provided. These cookies do not collect information about you that could be used for marketing purposes.

Performance and Analytics Cookies: These allow us to recognize and count the number of visitors, as well as see how visitors navigate our platform. This helps us improve the functioning of our site, ensuring that users can easily find what they are looking for.

Functionality Cookies: These are used to recognize you when you return to our platform. They allow us to personalize our content for you, greet you by name, and remember your preferences (for example, your language or region choice).

3. Third-Party Cookies

In addition to our own cookies, we may use trusted third-party cookies to report platform usage statistics, deliver advertisements through the platform, and provide additional functionalities. These third parties may include web analytics providers such as Google Analytics, which help us understand how users interact with our platform.

4. Cookie Duration

Session cookies are automatically deleted when you close your browser. Persistent cookies remain on your device for a specified period or until you manually delete them. The specific duration varies depending on the cookie and its purpose, but generally does not exceed 12 months.

5. Managing Cookies

You can set your browser to reject all cookies or to alert you when a cookie is being sent. However, if you reject cookies, some features of our platform may not be available or may not function properly.

To manage cookies in the most common browsers: in Chrome, go to Settings > Privacy and security > Cookies; in Firefox, go to Options > Privacy and security; in Safari, go to Preferences > Privacy. You can also use the cookie banner that appears on your first visit to accept or reject non-essential cookies.

6. Updates to this Policy

We may update this Cookie Policy periodically to reflect changes in the cookies we use or for other operational, legal, or regulatory reasons. We recommend reviewing this policy regularly to stay informed about our use of cookies.

7. Contact

If you have questions about our Cookie Policy, you can contact us at: Velxodi SpA, Av. Apoquindo 4700, Office 1203, Las Condes, Santiago, Chile. Email: contacto@velxodi.com.