Privacy Policy

1. Data We Collect

We collect personal information that you provide directly when registering on the platform, making inquiries, or using our services. This information includes: identification data (full name, RUT, date of birth, nationality), contact data (email address, phone number, postal address), and browsing data (IP address, browser type, pages visited, time spent on the platform).

Additionally, when you use our contact form, we collect your name, email address, and message content in order to address your inquiry in a timely manner.

2. Use of Information

We use the collected personal information for the following purposes: managing your account and processing your requests, complying with regulatory obligations established by the Financial Market Commission (CMF) and current anti-money laundering regulations in Chile, communicating relevant updates about available investment projects, and continuously improving our platform and user experience.

We never sell, rent, or transfer your personal information to third parties for commercial purposes without your prior and express consent.

3. Legal Basis for Processing

The processing of your personal data is based on: your free and informed consent granted when using our platform, the execution of a contract or the taking of pre-contractual measures, compliance with applicable legal obligations in the Republic of Chile, and our legitimate interest in improving and developing our services, provided this does not prevail over your fundamental rights.

4. Data Sharing

We may share your personal information with: technology service providers who assist us in operating the platform (hosting, data analysis, email delivery), regulatory and judicial authorities when required by Chilean law, and professional advisors (accountants, lawyers) within the framework of our commercial operations.

All our providers are contractually obligated to protect your personal information with security standards equivalent to those we apply.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption of data in transit and at rest, role-based access controls, continuous monitoring of our systems, and periodic security audits.

However, no data transmission or storage system is completely secure. If you have reason to believe that your interaction with us is no longer secure, please contact us immediately.

6. Your Rights

In accordance with current Chilean legislation, you have the right to: access your personal data maintained in our records, request the rectification of inaccurate or incomplete data, request the deletion of your data when it is no longer necessary for the purposes for which it was collected, object to the processing of your data in certain circumstances, and request the portability of your data to another data controller.

To exercise any of these rights, you can write to us at contacto@velxodi.com. We will address your request within the period established by current legislation.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including compliance with legal, accounting, or reporting obligations. Specific retention periods vary depending on the type of data and purpose of processing, and are determined considering the nature and sensitivity of the data, potential risks of unauthorized use, and applicable legal requirements.

8. Cookies and Similar Technologies

Our platform uses cookies and similar technologies to improve your browsing experience. For detailed information about the cookies we use and how to manage them, please refer to our Cookie Policy.

9. Changes to this Policy

We reserve the right to update this Privacy Policy periodically to reflect changes in our data processing practices or applicable legislation. We will notify you of significant changes through our platform or by email. The date of the last update is indicated at the beginning of this document.

10. Contact

If you have questions, comments, or requests related to this Privacy Policy or the processing of your personal data, you can contact us at: Velxodi SpA, Av. Apoquindo 4700, Office 1203, Las Condes, Santiago, Chile. Email: contacto@velxodi.com. Phone: +56 2 2847 3920.